CHANEL is pleased to offer complimentary standard delivery for all orders.ĬHANEL offers the following delivery options Standard Delivery, Next Day Delivery, Nominated Weekday Day Delivery. that contains viruses, worms or other potentially harmful programmes or computer files.Īll reviews are subject to ’s Terms of UseĪll orders placed on the Official Online Boutique are uniquely packaged by CHANEL and delivered in the United Kingdom (exclusions apply).that includes any comment on the medical or pharmaceutical performance of the Products.that includes information referencing websites other than the Website, publicity, third party brands or content that is not be relevant to the products sold on the Website, physical addresses, email addresses, contact details or telephone numbers or any other information allowing the identification of a person.for which you have been paid of have received compensation by a third party not approved by Chanel.that can reasonably be considered to be defamatory, derogatory, inciting hate, biased, offensive or insulting, in particular with regards to race or religion, threatening in an illegal manner or representing unlawful harassment of any individual, person, agreement, partnership or business.that violates any law or order, or indeed any decree or regulation (including, but not limited to, those which regulate consumer protection, unfair competition, discrimination or false advertising) and more generally, any regulation.that infringes any copyright, patent right, trademark, business secret, trade secret and/or any other intellectual property rights, property rights, publicity rights of any third party and/or any confidentiality agreements.that you know to be false, incorrect or misleading. ![]() Please refrain from including any of the following in your review: ![]() If you wish to comment about product selection, pricing, ordering, delivery or other issues, please contact CHANEL Customer Care. Please explain why you like or dislike the product, focusing on the product's features and your user experience. Please note, orders cannot be exchanged, but you may return an order to receive a refund.We value your input and invite you to rate and review the products you have purchased. Please note that returns will not be accepted at any other retail outlet that sells CHANEL products.Īll refunds will be credited to the original card/method that was used for payment, and refund processing time may vary depending on your bank. Please contact our Client Care Advisor online or call 1800 812 838, Monday to Friday 9am-6pm (excluding Public Holidays) for more information on the return procedures.Ĭurrently CHANEL boutiques do not accept returns for orders placed on the CHANEL online Boutique. In order to receive a full refund, simply follow the instructions below. However, if you wish to return the Product(s), you have the right to do so within 14 days of receiving your order. We hope that you will be delighted with your order. WHAT ARE YOUR RETURN / EXCHANGE POLICIES ? ![]() Kindly note, standard delivery is within 3-6 business days for West Malaysia and 6-10 business day for East Malaysia from the date your order(s) is processed by us. CHANEL is pleased to offer complimentary standard delivery for all orders.ĬHANEL offers the following delivery option: Standard Delivery. All orders placed on the Official Online Boutique are uniquely packaged by CHANEL and delivered in Malaysia.
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